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Best of Digital Administration

Digitization doesn’t stop at the doors of city hall. At CEBIT, decision-makers from federal, state and local government will learn how intelligent applications can help accelerate their processes, reduce costs and meet the needs of their citizens and companies more effectively.

01 Jun. 2018

CEBIT shines spotlight on new tools, efficient ideas and trailblazing technologies for public administration

70 percent of Germans would like to see the rapid expansion of digital service provision by government bodies. Almost every second person considers a citizen portal to be the most important step, where citizens need only to enter their personal data once and from which they can then reach all government offices online (source: European Digital Government Barometer, Sopra Steria Consulting).

At CEBIT, you can experience what citizen-friendly, administratively effective service offerings need to look like for digitization to proceed apace. Hall 14 is all about Digital Administration where, in addition to numerous eGovernment solutions and best-practice examples, smart technologies for cities or regions will also be presented. In addition, the d!talk stage will feature informative conferences and discussion rounds with the experts.

Through its appearance at CEBIT, MACHall aims to prove that you can use digital tools to move mountains. To this end, camps are being set up focusing on "eAdministration", "ePersonnel" and "eFinance", in which federal, state and municipal employees can plan their digital summit tour. The MACHall experts will be giving tips on the best strategies, advising visitors on the right technology and techniques to accelerate digitization projects. At the "Future Technologies" camp, visitors can learn about the added value provided by technologies like augmented reality, artificial intelligence and the blockchain. Highlights include showcases on the use of augmented reality in eFiles and artificial intelligence in document capture (Hall 14, H58). CEO Rolf Sahre will take part in a discussion on 12 June on the subject of "HR management in public administration: Using the right strategy for better outcomes" (Expert Stage, Hall 14).

One of many interesting stops on the trade fair circuit consists of the group pavilion of the DATABUND association, featuring 24 IT service providers and software companies. Together with Ceyoniq Technology, publishing services provider SRZ will highlight applications for the key elements of electronic file management – from scanning and document management to tamper-proof archiving (14, J38). In addition, DATABUND executive board consultant Ludwig Atzberger will deliver a keynote at the Digital Administration Forum on 14 June (topic: "Online Access Act and Portal Network: Unthinkable without administrative modernization and fair competition in the municipal IT market").

In the future, blockchain technology can be used to log and store data deliveries from citizens in a tamper-proof way. Materna has moreover announced an exciting CEBIT showcase featuring a fine dust map. Citizens can provide the data of privately operated air measuring stations via smartphone app and receive Citizen Blockchain Tokens that can be redeemed in a municipal online shop. While the blockchain is still in its infancy, chatbots are already in everyday use. At Hannover, Materna will be presenting a complete package for public authorities – its chatbot GovBot (15, G54), developed jointly with publicplan.

Ludwigsburg is the first German municipality to be using a talking service robot, which can be viewed at the Baden-Württemberg International stand (Hall 14, H08). The digital helper L2B2 welcomes visitors in the foyer of government offices, rolling down the aisles and accompanying visitors to the various departments. The service robot is part of the Cities and Municipalities 4.0 – Future Communities program, which the Baden-Württemberg Ministry of the Interior, Digitization and Migration us using to support municipal digitization projects. On 12 June at 4 p.m. Mayor Konrad Seigfried will present the robot. (d!talk, Hall 14).

The new European General Data Protection Regulation (GDPR) remains a challenge for the administrative sector. The Federal Printing Office and Net at Work have designed a GDPR-compliant solution for the encrypted sharing of personal data. "The importance of digital certificates remains underestimated. 70 per cent of German Internet users have either never heard of them or cannot define the term," says Jochen Felsner, Head of Marketing at the Federal Printing Office. The company is also presenting a new version of the VISOCORE document verification system, which includes face and finger biometrics and eID functionality for reading ID cards (Hall 12, B24).

At CEBIT, DATEV will be demonstrating how municipalities can simplify their budget planning with a completely digitized process. All the relevant data is collected from decentralized locations via a simple, intuitively operated interface. The information is then immediately available to the treasurer and can be transferred to central planning with a click of the mouse. This reduces the workload and turns the planning process into a workflow with an ideal overview and clear responsibilities (Hall 15, G20).

Whether it concerns reporting in environmental agencies, data analysis in government safety offices or the implementation of large infrastructure projects: Many important tasks do not lack data, but rather simple tools for their evaluation. At CEBIT, Disy Information Systems will demonstrate how spatial data management and corresponding analyses can be used to establish and understand relationships (Hall 14, J59).

"Many citizens nowadays are surprised that online services, as they are common in other areas, are not also offered in the city hall. City halls can score points if they offer administrative processes online, make processes more efficient and thus benefit their citizens," reports Martin Schmiedel, board member of the municipal digitization company GFKD. At CEBIT, the company will be using its "" website to reveal where the greatest potential for public administration lies and the best-practice examples which are already available (Hall 14, L35). The extensive supporting program is available on the Web at

Anyone who wants to use digital government services must normally first identify and authenticate themselves. In the future, there will be user accounts for this purpose, which the IT Planning Council is developing as part of the eID Strategy project, available for visitor perusal at CEBIT. In the future, citizens and companies should be able to access all offerings from federal, state and local authorities – regardless of where the user account was originally created. In addition, trade visitors can test innovative software solutions such as the Elfe app, which is intended to simplify administrative processes involving births (Hall 14, H30).

Interesting events for decision-makers from the public sector will be offered in abundance at the new CEBIT. The Lower Saxony Association of Towns and Municipalities and the German Association of Towns and Municipalities will be bringing top-class speakers to the d!talk stage at CEBIT on Tuesday, 12 June as part of the Lower Saxony innovatorsclub. The central question is: "digitalreal – our new life: Is the wave of digitization reaching our citizens?" The program includes talks by Klaus Vitt, State Secretary in the Federal Ministry of the Interior and Federal Government Commissioner for Information Technology; Dr. Marco Trips, President of the Association of Towns and Municipalities of Lower Saxony; Jan Strehmann, Speaker of Smart City & Smart Region Bitkom; and Stefan Muhle, Undersecretary in the Lower Saxony Ministry of Economics, Labor, Transport and Digitization. Further information and registration on the Web at:

On Thursday, 14 June (10.30 a.m. to 12.30 p.m.), the 12th Municipal Conference of the State of Schleswig-Holstein will take place, featuring interesting talks on topics like the Broadband and Census Data System or municipal solutions for the federal government’s online access law.

No other event in the German-speaking world offers such an extensive portfolio of useful suggestions and concrete examples for digitizing the public sector!


At CEBIT 2018, everything is geared to generating business, leads and bright ideas. With its exhibitor displays, expert conferences and prime networking opportunities, CEBIT is a triple-punch event covering everything essential to the digitization of business, government and society. The innovations on display in the d!conomy section of the show give IT professionals and decision-makers from the realms of business, trade and the public sector the tools they need to streamline and futureproof their operations by leveraging digitization to the fullest. The event’s d!tec showcase puts the spotlight on developers and startups and their disruptive business models, as well as on research institutes giving us a glimpse of tomorrow’s game-changing technologies. The d!talk conference program features visionaries, lateral thinkers, creatives and experts from around the globe. The d!campus is the beating heart of CEBIT – the place where everyone gets together for relaxed networking, street food and live music. CEBIT presents the digital transformation in a totally new way, while retaining its core focus on business, leads and more leads. The first day of CEBIT 2018 – Monday, 11 June – is reserved for conference attendees and journalists, with the exhibition opening on Tuesday, 12 June. The exhibition halls will be open Tuesday through Thursday from 10 a.m. to 7 p.m., with the d!campus staying open till 11 p.m. on those days. Opening hours on Friday are from 10 a.m. to 5 p.m. CEBIT Events Worldwide give Deutsche Messe’s customers even more ways of reaching their international clientele, e.g. in dynamic markets such as China, Australia, Thailand and Spain.


Monika Brandt

Monika Brandt

Deutsche Messe
+49 511 89 - 31632