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Artificial Intelligence

Pretty, but nothing much upstairs? AI makes avatars attractive

The world needs charming chatbots! Cologne-based Charamel GmbH and the German Research Center for Artificial Intelligence (DFKI) in Saarbrücken are going to collaborate even more closely to ensure the 3D avatars of new multimodal assistance systems are more tactful in their interactions with humans.

22 Dec. 2017
DFKI Charamel

For some time now, Charamel and the DFKI have been researching and developing natural interaction with virtual avatars and digital assistants. Now, this successful collaboration is set to become a more long-term partnership within the joint research areas. "This collaboration enables us to support students and scientists who are conducting research and development work, particularly in the field of digital assistants," explains Norbert Helff, Managing Director of Charamel GmbH, adding: "At the same time, this interdisciplinary partnership with the DFKI is promoting the further development of the technology platform."

Prof. Wolfgang Wahlster, CEO of the DFKI, sees a lot of potential in the extended collaboration with Charamel: "When it comes to research and development work on the next generation of multimodal speech-based dialog systems, this close cooperation with Charamel gives the DFKI more options. For instance, our researchers can make more extensive use of facial expressions, gestures and body language on the output side, so that system behavior can be flexibly adapted in real time to the nature of the dialog so far, the current objectives of the discourse and the social/emotional context. That will make chatbots credible virtual characters with their own personalities. This new form of digital communication will make customer dialogs and recommendation, advice and tutoring systems in the Internet of Services even more efficient and appealing. These personalized virtual service providers will make it even easier for people to use the world of smart services, turning it into a very personal experience."

In a bid to help create an interactive, 3D visualization of virtual assistants with language, emotion and movement, Charamel is providing the DFKI with its new VuppetMaster avatar platform. VuppetMaster is the first system that allows users to integrate interactive avatars into web applications and other platforms without having to install additional software.


Deutsches Forschungszentrum für Künstliche Intelligenz GmbH, DFKI (67663 Kaiserslautern, Germany)

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