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Artificial Intelligence

Ordering drinks on a plane just got easier!

The LYRA Connect system, developed by the DFKI, is designed to help improve communication between cabin crew and passengers. It is one of the finalists in the Telekom Fashion Fusion & Lufthansa FlyingLab challenge, which aims to bring together the worlds of fashion and technology.

26 Jan. 2018

DFKI Lufthansa LYRA FlyingLab


Quite literally flying high under the banner "The future of flying starts now", the finalists in the Telekom Fashion Fusion & Lufthansa FlyingLab competition recently got to showcase their designs and prototypes on board a Lufthansa Airbus A380 during a flight from Frankfurt to Houston. The platform for the presentations on flight LH440 was the Lufthansa FlyingLab, which offers passengers the opportunity to try out innovative ideas and services at 10,000 meters, evaluate them and find out more in various talks. Items featured included solutions for new aircraft seating and in-flight entertainment. One of the other innovations selected was LYRA Connect, a development by the German Research Center for Artificial Intelligence (DFKI), which is designed to enhance communication between cabin crew and passengers in the future.

The LYRA Connect web application was developed in conjunction with LMU Munich, the University of Duisburg-Essen and Xnet Communications. It aims to help reduce legwork for cabin staff and thus optimize workflows and personalized service on board. In practical terms, passengers will be able to use their own mobile devices to send simple requests to the crew, such as ordering a drink or asking whether they can still make a connecting flight. The request is projected directly into the flight attendant’s field of vision via smart glasses, and he/she knows instantly who has ordered or asked something, what it is and when. The attendant can also ask the system for additional information about passengers, with the data displayed discreetly in the smart glasses. For example, crew members can find out in advance what language a passenger speaks or check the meal preferences he/she has specified.


German Research Center for Artificial Intelligence (Deutsches Forschungszentrum für Künstliche Intelligenz GmbH - DFKI) (67663 Kaiserslautern, Germany)