Contact center workers who take and make customer calls need to stay totally focused and maintain a professional manner all day, every day, even under difficult circumstances. In recognition of their sterling work, Sennheiser has put together a product portfolio that boasts outstanding acoustic characteristics and exceptional comfort, all specially developed for the needs of contact center staff. For example, Sennheiser believes comfort is essential, since users wear their headset for several hours a day. The company's new MB 660 UC model is the first wireless headset to feature adaptive ANC technology - and it's on show at CeBIT 2017.
The new Sennheiser headset claims to be ideally equipped for use in large office spaces. As the first professional headset with advanced adaptive active noise canceling (ANC) technology, it automatically adapts to the noise level in the surrounding area. Indeed, the hybrid adaptive Sennheiser NoiseGard ANC technology regulates the level of noise cancellation automatically according to requirements by continuously monitoring background noise. This innovative technology aims to give users back control over the noise levels in their surroundings so they can have a productive, disruption-free workspace.