Diebold is taking the "bring your own device" (BYOD) approach with its new Irving ATM. Unlike conventional ATMs, the Irving does not have a display, PIN pad or card slot. To get money from the machine, you need a smartphone with a suitable app installed. The identification and withdrawal processes run on that platform, and the money comes from the ATM as usual.
Communication between the ATM and smartphone is handled by NFC technology, which is also used for retail POS terminals. Authorization to access your account is provided by a QR code or a biometric method , since the smartphone camera can be used to scan the user's iris for identification.
According to the manufacturer, the new approach allows users to get their money from the machine in just ten seconds. As we all know, it takes a lot longer with conventional ATMs.
Irving: ATM with smartphone control
According to Bloomberg , Diebold sees a lower risk of data theft by card skimming with this ATM technology because users do not have to insert their bank cards into a potentially manipulated machine. Spying on PIN code entry with a camera attached to the ATM is also impossible.
Considering that smartphones are becoming more and more important in our everyday lives and, according to analysts at Javelin Strategy & Research, the demand for simple banking apps on mobile devices rose from 5 to 13 percent between 2013 and 2015, Diebold's new ATM looks like a good move. Nevertheless, CitiGroup is apparently not in a hurry to roll out the new ATMs on a large scale; that will only happen after extensive testing. Whether or not biometric scans will meet with a positive response from users is another question.