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Research & Innovation

How to undermine a troll

The European Research Center for Information Systems (ERCIS) at the University of Münster aims to stem the flow of hateful posts online with its “Hatemining” project, which is on show at CEBIT 2018 in Hannover.

28 May. 2018
Uni Münster ERCIS hatemining

Based at the University of Münster, the European Research Center for Information Systems (ERCIS) is a network of scientists who work together to research the design of application systems and organizations. ERCIS was launched by the regional authorities in North Rhine-Westphalia with a view to carrying out multi-disciplinary, pan-regional research to deliver the kinds of results that could never be achieved with isolated research projects. Indeed, this is the first time in the German research sector that core skills in business IT have been linked to issues in IT, business management and special aspects of law, all within an institutional framework. The goal is to build up a holistic overview of how operational application systems and organizations are designed. One of the projects at ERCIS that is being unveiled at CEBIT 2018 in Hannover is "Hatemining".

The team behind this laudable project are focusing on automatic text and content analyses in a bid to identify hate speech on the Internet and stop it in its tracks with suitable measures. In particular, the project is demonstrating how complex text analysis techniques can be used to identify hate posts, which is no easy task. "Hatemining" does not require a new comment platform, with developers instead using a prototype process that website administrators can easily integrate into existing forums and comment functions.


University of Münster - European Research Center for Information Systems (ERCIS) (48149 Münster, Germany), Hall 12, Stand B23

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