"ECM systems without cloud solutions are a thing of the past," says Frank Früh of Bitkom, the high-tech industry association. "Whether we're talking about ELO, DocuWare, d.velop, or others – every notable provider uses it. The cloud has become a topic of interest for all users," says Bitkom’s Head of Enterprise Content Management .
The most recent studies carried out by Bitkom show a dramatic rise in cloud use by SMEs. Today, the majority of German companies take advantage of cloud computing. According to Frank Früh, the pioneers of the digital office – banks and the automotive industry – in particular stand out in their heavy use of the cloud.
As demonstrated in Bitkom's Digital Office Index from May 2016, almost one third of all companies with more than 20 employees use cloud solutions in their office processes. In addition one can see that the larger the company, the more they are open to cloud solutions. In companies with over 500 employees, software tools from the cloud are already part of the standard IT infrastructure. The current Bitkom guide "ECM in the Cloud" asserts that the use of cloud computing is not only advantageous for big corporations but especially for SMEs. Cost transparency, efficiency and more flexibility are at the top of the list of potential plus factors. Furthermore, the ability to integrate cloud solutions into existing system landscapes, creating hybrid structures, now represents one of the most important decision-making criteria for users.
However, the industry association still has reservations regarding ECM in the cloud. According to Frank Früh, who also speaks for the Bitkom research group "ECM Services & -Cloud", "questions regarding governance, compliance, performance and availability must be systematically discussed and answered to dispel doubts regarding the use of cloud solutions." ECM in the cloud will definitely be a focus at the Digital Office Stage hosted by Bitkom during CeBIT 2017. The "Digital Office Area" organized by Bitkom in Hall 3 will provide a venue for all visitors to CeBIT who would like to learn more about the digital office.