Handling the flood of incoming e-mails is a growing organizational challenge for companies today. Alongside business-related e-mails in employees' personal inboxes, many businesses face serious limitations or extra administrative work when processing group e-mails using established mail processes. For example, e-mails are still printed out for automated capture processes. The NOVO CxP solution being showcased by Inovoo GmbH at CEBIT 2018 in Hannover eliminates the need to switch between media and ensures all incoming mail is processed consistently.
With NOVO CxP, incoming e-mails and their attachments can be classified, validated and forwarded for appropriate processing complete with color coding. The aim is to enable companies to use e-mail communication to reliably integrate group e-mails of the firstname.lastname@example.org variety and personal e-mails into the appropriate corporate processes. This will mean different kinds of communication structures can be merged, undergo audit-compliant archiving and be incorporated in a single step.