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Workspace 4.0 & Collaboration

Boss less and less responsible for IT

Generally, the topic of digitization is no longer the boss’s responsibility in large German-speaking companies, instead it is placed in the hands of specialists. But this poses the risk of becoming obsessed with technology, no matter the price.

28 Feb. 2018 Isabelle Reiff
Source: Horváth & Partners
Source: Horváth & Partners

Are scrum and slack foreign words to you? Still using Excel lists for all the tasks in your company? This could indicate that important IT decisions aren’t being made by someone who is familiar with the area. In its 2018 HR Report , HR service provider Hays shows that many, and especially smaller companies still define responsibilities based on the old conventional line organization.

In contrast, companies with 500+ employees evidently have already recognized a need to place their trust in a specialized colleague, and not the boss: Especially when it comes to the topic of digitization, less confidence is placed in CEOs than IT managers, strategy officers and digital managers. This is the result of a study carried out by Horváth & Partners together with market research institute Krämer. The survey questioned 210 C-level and digitization decision-makers from twelve different industries in Germany, Austria and Switzerland. According to the survey, only 8% of decision-makers consider the boss as the person mainly responsible for digitization. Horváth & Partner infers a risk of purely technically-driven decisions as a result: They recommend that strategic digitization matters remain the responsibility of the CEO.