People working side by side with artificial intelligence (AI) will be a matter of course in 20 years, says Müller: "In most cases, AI colleagues will complement rather than replace us." He predicts that four new job profiles are likely to emerge in the context of AI over the next 20 years. This includes the agent trainer, who will have the task of integrating AI into existing business processes.
Müller sees employees who are very familiar with the company, its culture, and their colleagues taking on this role. A robot psychologist, on the other hand, is what he calls "a kind of HR manager" with the special task of making the AI workforce socially compatible and promoting cooperation between humans and machines.
Müller views a workforce interface manager as the new system architect. He or she will implement different software components in the company and thus network individual AI colleagues. According to Müller, a “watch & security agent” will also be needed in the future to make sure that the AI is not being hacked.
According to the consulting firm A.T. Kearney , however, many professions are also going to disappear. Overall, 45% of today’s jobs are threatened by robots, especially office and secretarial staff, as well as sales and catering professionals.