The developers of DIVERA 24/7, a project initiated by Fire & Rescue Instructions GmbH, had their sights firmly set on optimizing rescue operations - right from when the alarm is raised through to the arrival of personnel at the incident. When things go wrong, getting the right people on the scene fast is what really counts, and that is why the team behind DIVERA 24/7 made it their mission to develop a new app to make personnel planning in civil protection easier and more efficient. The new app ensures users can see at a glance when the emergency services will be arriving, how many are on their way and what their specialisms are.
Even before an incident occurs, the GPS-supported app records the availability of emergency services and their skills, using this information to optimize alarm response. This helps to identify and compensate for bottlenecks in personnel planning so that availability can be optimized and gaps in expertise coverage can be rectified with speed and precision. By consistently leveraging the potential of digitization, the developers behind DIVERA 24/7 set out to create a solution that spans different organizations and management levels and can effectively support voluntary rescue workers. With more than 50,000 rescue workers across Germany using the app, it’s safe to say the team has been successful. And because the app offers practical advantages to more than just the emergency services, DIVERA 24/7 is well on its way to breaking into other markets, such as event management.