CEBIT 2018
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Visitor Services

Services at the Show

We provide the ideal infrastructure and a whole range of on-site services to make your visit to the Hannover fairgrounds as agreeable and successful as possible.



Visitor Center

Services at the Visitor Center more


Guided Tours

Experience the highlights of CeBIT! more


Service Facilities

Services for the Disabled

Facilities for the Disabled on the Exhibition Ground

During the fair, people with restricted mobility have free access to chauffeured vehicles for rides within the exhibition complex. To order this service, see your contacts below.

Please note that lavatories are only accessible in halls that are in operation for the restrictive show. Each hall has a visitor information (EBi), whose staff will be happy to assist you.

Services for Air Passengers with Physical Impairments

Passengers with handicaps or limited mobility can take advantage of a special all-inclusive flight package covering baggage transport, check-in formalities and wheelchair service right up to the plane. Each of these services can also be booked individually. To order this service, please contact our partner B.F.M. Incoming and Traveller Service GmbH .

Info Service at Exhibition Grounds

You are looking for an exhibitor or a particular product? You have hardware problems with your computer and need IT accessories, a stamp or a train ticket for your return trip? You are looking for an exclusive restaurant to have dinner with colleagues and business associates?

Experienced staff will provide the necessary assistance at our numerous information counters in the halls and entrances.

Childcare during CeBIT


During CeBIT, busy parents of children aged 1 – 6 will be able to take advantage of our exhibition kindergarten "Hermes Kids". Your children will be looked after by experienced professionals (teachers/nursery nurses) in an environment that has been specially designed to meet their needs and also includes a garden.

The kindergarten is situated at the South 2 entrance and can be reached easily from the North, East and West using the shuttlebus.

Freshly prepared, top-quality food and drink - consisting of breakfast, lunch and an afternoon snack - is provided courtesy of our own caterers "Messe Gastronomie Hannover GmbH".

Opening hours:

8.30 a.m. – 6.30 p.m.


EUR 25.00 / day (including food and drink)


Betriebskrippe der Deutschen Messe AG
1030521 Hannover

To book places, please contact:

Katja Anssar
Phone +49 511 89-34314

Pre Check-In

No need to waste precious time in check-in lines at the airport!

Maximize on your time at the fair by letting BFM Incoming and Traveller Services handle your baggage check-in for you (at a cost of 25 EUR per piece). You also will not need to worry about getting a seat reservation or standing in line for a boarding pass: B.F.M. will take care of everything for you!

B.F.M. has counters at the following locations:

  • on the Exhibition Ground, at the NORD 2 entrance (Hall 2), and the WEST 1 entrance (Hall 13)
  • at Hannover Airport: Arrivals Level C

For reservations please call : + 49 511 9774880

Gastronomic Services at the Exhibition Grounds

Restaurants and bistros, ranging from elegant to rustic, from exclusive menus to quick snacks between meals - no desires will be left unsatisfied. We look forward to serving you!


Our restaurant finder will provide you with important information such as operating hours (specific to your fair), telephone numbers, and so on, all at a click.

If you have plans for receptions, business lunches, meetings, etc. for groups of 15 persons or more, we will be very pleased to make the necessary reservations for you. Just let us know in good time before the exhibition or trade show is due to start.

Munich Hall

Welcome to the "Oktoberfest" at the Hanover exhibition grounds! If you enjoy Bavarian delicacies, celebrate in an authentic atmosphere and let the busy trade day come to a relaxing end.

The Munich Hall is the largest trade fair restaurant in the world and offers a unique setting for an exceptional evening: 3200 seats, waitresses in traditional costume, chicken, pork dumplings, Bavarian cheese and naturally Munich beer in a traditional glass.

For further information, please visite the website of Munich Hall .

WLAN-Service (free of charge)

The Deutsche Messe offers a free wireless service on the fairgrounds in cooperation with T-Systems. All information will soon be available here.

Deutsche Messe offers a free Wi-Fi service at the fairgrounds in cooperation with T-Systems. With the purchase of a CeBIT ticket, every visitor receives free access to the Wi-Fi, which is available in all halls.

A guide to the use of the free Wi-Fi is available for download .

Religious facilities & services

Christian worship

Protestant service

Catholic service

On-site location

Ecumenical Worship Center
Prayer room, personal guidance
Information Center (IC)

From Mar. 14 - Mar. 18
From 9 a.m. - 6 p.m.

Muslim worship

On-site location

  • Prayer rooms at hall 7, south side, facing "Platz der Nationen"
  • hall 17/east side

Jewish worship

Synagoge Haeckelstraße 8
+49 511 810472
+49 511 852983

Kosher meals available at the Jewish Community

Clubhouse. For reservations, call:
+49 511 28869546

For further information, visit:


Contact us

Facilities for the disabled

Facilities for the disabled

Deutsche Messe
0511 89 - 33903
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Messe Gastronomie Hannover

Messe Gastronomie Hannover

Deutsche Messe
+49 511 89 - 33500
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