The passenger door has been opened for the personal assistant Alexa and Google Home: Mercedes is equipping its cars with the two systems – first in the USA, then later in the year in Europe, too.
Mercedes-Benz Research & Development North America (MBRDNA) has announced that its cars will be fitted for the US market with the smart assistant Amazon Alexa and Google Home as of now. This will enable drivers to simply start the car by voice command or ask the assistant to find the desired destination address and send it to the integrated navigation system. To use these functions, you will need to create an account with the digital platform Mercedes me and subscribe to Mercedes mbrace . All that’s left for the driver to do is to connect Mercedes me to the Alexa or Google Home app.
According to Nils Schanz, Head of IoT and Wearable Integration at MBRDNA, voice command is part of a strategy of developing an intelligent ecosystem for all things car-related. "We want to offer our customers services that they can use at any time, and not just when they are sitting in their cars," explains Schanz. Alexa and Google Home are also expected to be integrated into Mercedes’ European fleet later this year.
Mercedes-Benz already announced back in January that its cars would support Google Assistant on Google Home, enabling customers to control, for example, the heating and cooling systems in their cars and to check the fuel level, state of charge and central locking from the comfort of their homes. The new service now transmits the voice control directly to the car.