Managed Services

Globalisation and internationalisation are today's challenges in business. To serve the global players of any size the ICT service industry is building up international resources, especially in the emerging markets. Crossborder collaboration is not a privilege of multinational corporations anymore but becomes more and more relevant to medium businesses. Decision makers have to deal with topics like comparative advantage of global locations, localisation strategies and costs, optimizing the allocation of resources, concepts and tools for collaboration development or the role of education for global competitiveness.

CeBIT's new display category Managed Services offers a centre of attraction to interested visitors and contractors from the outsourcing and near-/offshoring services industry. The Flat World Forum is the main meeting point and will discuss recent globalisation trends, present best practices of international collaboration and give an insight to regional market developments with focus on India, China, Latin America and Central and Eastern Europe. The Flat World Conference on March 3 helps to understand market changes and discusses recent trends.